Privacy Policy
Privacy Policy
At Best Buddies Bikes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, or physical locations.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Mailing/billing address
- Payment details (processed securely via third-party payment processors)
- Bicycle preferences and purchase history
Non-Personal Information
- Browser type and version
- IP address
- Pages visited on our website
- Cookies and tracking technologies (see Section 4)
Exchanges may be available for items of the same or greater value.
2. How We Use Your Information
We use your information for the following purposes:
- To process orders and provide services
- To improve our products and customer experience
- To communicate with you (e.g., order confirmations, promotions, updates)
- To comply with legal obligations
- To prevent fraud and enhance security
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Payment processors, shipping companies, and marketing platforms
- Legal Authorities: If required by law (e.g., court orders, fraud investigations)
- Business Transfers: In case of mergers, acquisitions, or asset sales
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze user behavior
- Personalize content and ads
- You can manage cookie preferences in your browser settings.
5. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Restrict or object to data processing
To exercise these rights, contact us at [bestbuddies@aussiebb.com.au].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for children under 13 (or 16 in some regions). We do not knowingly collect data from minors without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to:
Best Buddies Bikes
405 Ibbotson St, St Leonards VIC 3223
bestbuddies@aussiebb.com.au
0413 451 801
Thank you for trusting Best Buddies Bikes with your information! 🚴♂️💙
